All payments are non-refundable. If the total amount paid exceeds the services used for a period, the overage will remain as a credit with Woof’n Purr LLC for a period of eighteen (18) months.
After our initial meeting, there will be no reason for us to meet again unless specifically requested by the client. Any additional requested meetings will be charged at our standard rate of $24.00. Exceptions: Client moves or acquires a new pet, both of which will require a routine review.
Scheduling / Cancellations / Last Minute Requests
Woof’n Purr requires a minimum of twenty four (24) hours notice, from the visit time window selected, for all service requests. We are happy to do our best to accommodate same day requests and requests entered with less than twenty four (24) hours notice; however a $5.00 fee will apply to each visit on the first day.
Woof’n Purr LLC requires at least forty eight (48) hours notice to cancel pet sitting services. If we receive less than forty eight (48) hours notice, client will be responsible for 25% of the total invoice. The remaining 75% will exist as a credit with Woof’n Purr LLC for a period of eighteen (18) months.
Woof’n Purr LLC requires all potty break and dog walk cancellations to be entered in Leashtime by 8:00am the day of service. Cancellations after 8:00am will not generate a credit and client will be responsible for the charge.
Potty break and dog walking services are available Sunday through Saturday from 10:00am – 5:00pm. Requests outside this time frame will be charged at the higher pet sitting visit rate.
Looking for a Dog Walker or Pet Sitter in the Downriver or Dearborn, MI areas?
We are here to help you find a solution to your pet care needs with the best of both worlds; convenience and care. Contact Us today for a meet & greet!
Professional Dog Walker and Pet Sitter in the Downriver or Dearborn, MI areas.
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